Shipping in Australia
What does shipping cost?
We offer the follow shipping rates:
- $10 flat rate express shipping
- $15 flat rate express shipping to PO Boxes, RMB or Parcel Lockers
- Local pickup for anyone close to the Madeley, Western Australia region (please enter your post code at checkout and the free local pickup option will become available – we will contact you via email after your purchase to organise a pickup day and time).
How is my order shipped?
We use an Express courier for our flat rate Express shipping which delivers to a residential or business address only.
Orders that are for delivery to a PO Box, RMB or Parcel Locker address must select the $15 express shipping option.
When will I get my order?
We endeavour to process, pack and ship your order within 2 business days. Delivery time depends on your location – most orders arrive within 1-2 working days of posting.
This means most orders are received within a maximum of 4 working days of you placing your order and in many cases will be just 2 working days.
We will send you an email with tracking information when your order is shipped. This may go to your “spam” folder so please check there if you can’t find our email within 2 working days of your order. Sometimes you will receive your order before you receive the tracking email, as we prioritize packing and shipping of orders first!
We can ship any of our products to New Zealand for AUD$20 via Australia Post International Post Standard. Please note the estimated time for this is 6 BUSINESS days. If the order is for more than two pairs of shoes we do reserve the right to charge a further shipping fee to cover the additional international shipping costs above AUD$20 if required and will contact you after your order is placed.
Due to the specifications of our product insurance, we are currently unable to ship to other international destinations.