Shipping in Australia
What does shipping cost?
We offer the follow shipping rates:
- $10 flat rate express shipping
- FREE regular shipping for orders $150 and over
- Local pickup for anyone close to the Madeley, Western Australia region (please enter your post code at checkout and the free local pickup option will become available – we will contact you via email after your purchase to organise a pickup day and time).
How is my order shipped?
We use an Express courier for our flat rate Express shipping. A signature on delivery is NOT included so if you would like to sign for your delivery please mention this in the Order Notes section, an additional fee may be required to cover this request.
Free regular shipping of orders of $150 and over is done via Sendle or Australia Post regular postage.
Orders with a delivery address that is a PO Box are shipped by Australia Post only.
When will I get my order?
We endeavour to process, pack and ship your order within 2 business days. Delivery time depends on your location – most orders posted Express arrive within 1-2 working days of posting.
This means most orders posted Express are received within a maximum of 4 working days of you placing your order and in many cases will be just 2 working days.
For those orders qualifying for free Regular shipping, Australia Post takes up to 8 working days for delivery. A road courier takes 2-10 working days depending on your location (we are based in Perth).
We will send you an email with tracking information when your order is shipped. This may go to your “spam” folder so please check there if you can’t find our email within 2 working days of your order. Sometimes you will receive your order before you receive the tracking email, as we prioritize packing and shipping of orders first!
We can ship any of our products to New Zealand for AUD$20 via Australia Post International Post Standard. Please note the estimated time for this is 6 BUSINESS days. If the order is for more than two pairs of shoes we do reserve the right to charge a further shipping fee to cover the additional international shipping costs above AUD$20 if required and will contact you after your order is placed. The free shipping for orders of $150 and over is NOT applicable to New Zealand orders.
Due to the specifications of our product insurance, we are currently unable to ship to other international destinations.