Risk-free shoe shopping!
We make kids shoe shopping risk free with our Happiness Guarantee – if you don’t love the shoes, you can return them for a refund. And if you get the size wrong, we have an easy size exchange system and we cover postage one-way!
What Size Shoe Do I Order?
Step 1 – Measure your child’s feet (we are here to help with this – see below!)
Step 2 – Add growth room to the measurement. You should add around 0.5-1.0 cm for babies and 1.0 cm for toddlers & older kids
Step 3 – Match this measurement (foot length + growth) to the inner measurement of the sizes in the style you like (you will find this info on each product listing) and that’s the size you should order!
How To Measure Your Child’s Feet
To measure your child’s feet, stand them on a piece of paper in bare feet. Make sure they are bearing weight and standing up straight. Trace around the heel and the toes, as close to their foot as possible. Then measure the length in a straight line from end of big toe to back of the heel. Since one foot is often larger than the other, make sure you measure both feet. You should generally purchase the size that fits the largest foot.
You can print our free children’s foot size measurement chart to help you – this makes measuring kids feet even easier!
Our kids feet measuring chart is super easy to use and will give you feet length in mm – but you MUST print the chart at 100% (do NOT check “page scaling” or “fit to page” etc).
Shoe Sizes For Our Brands
How does it work?
Once you have those feet measured, you’re ready to shop! Unless otherwise stated, shoe length listed on each shoe style is the inner measurement for that size. Just check the style listing for full details.
For baby styles, add about 5-10 mm (0.5 to 1 cm) to your babies foot length measurement and that gives you the inner size you need. If your baby is in between sizes, we recommend you go up a size. Or, just send us an email and we can help you work it out!
For toddlers you want about 10 mm (1 cm) of wiggle room so add that to the foot measurement and that’s the inner shoe size your little toddler needs! Obviously sometimes your kids feet length will fall between two sizes, and that’s where you just need to use your judgement as to which size is best i.e. if you would have 8 mm growth room in one size and 14 mm growth room in the next size, it’s probably better to stick with the smaller size.
Sometimes our brands do not supply us with the inner sole measurements, so we may list the outer sole measurement instead, or an Aus equivalent sizing. If you need help with this, or have any questions on how to choose the right shoe size for your kids, just send us a quick message via our Contact page.
What if I buy the wrong size?
Here at Tiptoe & Co, your happiness is important to us – after all, our customers are part of the family! But we know that sometimes shopping for items online can be a little tricky. With this in mind, we have created our ”Happiness Guarantee” and we think you will agree it’s a recipe for finding the perfect pair of kids shoes for your little one.
We cover postage one-way on size exchanges (once per order) and if you don’t love your purchase you can return it for a refund.
We’ve done all the hard work for you in bringing together an amazing collection of online kids footwear and accessories – so sit back and relax!
I Don’t Have A Printer!
If you don’t have access to a printer to print our size chart, then fill out the form below with your name and postal address details. We will post you out one of our free handy retractable measuring tapes, and you can use that to measure those little feet!